FAQ's

FAQ's

Q. My LSB ATM / Debit card was lost or stolen. What do I do?
A. During normal business hours, contact your local LSB office. After normal business hours, contact SHAZAM directly at (800) 383-8000.

Q. What are LSB’s business hours?
A. LSB’s hours vary at our different offices. Visit our locations page for more information.

Q. What do I do if I forgot my username/password for online banking?
A. If you forget your online banking password, you can use the "Forgot Password" feature on the password input screen. If you have forgotten your username, you will need to call LSB’s Operations Department at (800) 588-7551.

Q. What is LSB’s routing number?
A. LSB's routing number is 073905527.

Q. I received a PGP encrypted email message from LSB. How do I view that email?
A. You must follow the instructions within the email to set up an account to access the secure website that allows you to view your encrypted email message from LSB.  

Q. Is my money FDIC insured at Lincoln Savings Bank?
A. Yes, Lincoln Savings Bank (LSB) is a member of the Federal Deposit Insurance Corporation (FDIC). As of October 3, 2008, your deposits are insured up to $250,000 per depositor. This is an increase from the previous insurance limit of $100,000 per depositor, and is effective until December 31, 2013. Your money is safe with LSB.

Depending on how your accounts are structured, you may be eligible for FDIC insurance on deposits over $250,000. We encourage you to talk with an LSB Representative if you require this additional FDIC insurance coverage.

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