Why do you love your community bank?

posted 5/4/2012 in General

We want to give a big thank you to all those who participated in this year's ICBA community bankers month initiative. Last month was Community Banking Month and we asked customers why they love their community bank.  We could not be happier with the response we received and we thought we would share a few of them.

"All the employees are really nice and they help answer any questions you may have. They are so much better than large scale banks because they haven't charged me for the things I didn't do and I LOVE how they all know us by name instead of a number." Samantha D., Waterloo

"I started with LSB when I was younger in the TADS KIDS CLUB. It was fun to come into the bank and deposit money and get CD'S and of course the tootsie rolls. Midway through my life I switched to a different bank due to my car loan being there. I came to find that I didn't get the respect and the courtesy of my hometown bank (LSB) I have since returned to them and I am very satisfied with their service. Being from a small town, you feel more comfortable being able to discuss financial options/bank with those who you know at a more personal level. They are always friendly, you can converse freely with them, and I always leave with a smile on my face. :) LSB is AWESOME!"  Jennifer S., Greene

"I love my bank because they know me by name and are always willing to help with any questions I might have. Everyone is pleasant and friendly. All the tellers always have a smile on their face." Lori V., Greene

"I love my bank because they know who I am, and they understand my account enough to offer helpful suggestions. They make me feel like their friend and not just a business customer. I also love their rewards programs; through their refer-a-fiend program I have earned $150! I have also recently won a $250 gas card for filling out a short survey and I always take advantage of 1% cash back on my debit card. I have had many banks over the years but LSB is the best by far. I love LSB and will not stray from them EVER! Thanks for everything LSB you ROCK!" Heather M., Waterloo
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