10 Do's and Don'ts During COVID-19

posted Katie Hansen 3/20/2020 in Personal Finance

Our team at Lincoln Savings Bank has been fielding a wide range of questions as we recently transitioned to drive-up and appointment only at our branches. We’ve put together a few do’s and don’ts - some fun, some serious - to help you navigate these uncharted waters. As always, if you have any questions about your personal banking, online access, or mobile deposit, etc. please give us a call at 800-588-7551. 

1. DON’T hoard toilet paper, diapers, masks, or other important necessities. 

While preparing for the quarantine is a great idea, be cognizant of your neighbors, relatives, and servicepeople who will need an ongoing flow of supplies during this crisis. Stock up on what your household needs for a couple weeks at a time and utilize grocery store online shopping with pick-up or delivery to replace items as your supplies dwindle. Many grocery chains are also offering early shopping times for the elderly and immunosuppressed, so be sure to share information about these options with the loved ones and neighbors.  

2. DO continue banking as normal with mobile deposit, online banking, utilize ATM's, and our drive-up windows. 

While we at LSB are limiting contact between employees and customers, we are still the bank you know and love ready to serve your needs. Whether you’re looking to make a payment, transfer money, or speak with a lender, our team is committed to serving you during this trying time. The WHO is recommending the use of digital wallets and other digital payment methods rather than cash, as cash tends to carry a great deal of contamination. Thankfully, our LSB debit cards are tap-to-pay equipped and digital-wallet friendly. 

Additionally, Lincoln Savings Bank is a part of Shazam's Privileged Status Network, connecting LSB customers with over 4,000 surcharge-free community bank ATM's across the United States. 

3. DON’T only binge TV Shows for the inevitable future. Why not try something new? 

There are so many ways to invest your time while stationed at home. Whether you’re learning to play a new instrument, bake a new recipe, attempt a new coding sequence, there are endless amounts of digital material available online to help you grow while quarantined. Be sure to tag Lincoln Savings Bank in any videos you share of your growth stories; we’d love to hear how you’re making the best of the situation with our #WeGrowBetterTogether hashtag. 

4. DO Facetime your parents or grandparents. 

Even though now is likely not the best time to visit in person, we know your family members are still thinking of you. Reach out with phone calls and Facetime videos to connect with them and see how they’re doing. You can offer to help them order groceries online if available or navigate them through some streaming options. While it’s not recommended to contact these amazing individuals in person, it would likely mean the world to give them a call and catch up. 

5. DON’T travel any more than necessary. 

Countless Americans have had to cancel or delay their travel plans for the foreseeable future. Instead of sulking on the sour note of not traveling, start making a list of all the things you’ll do and enjoy once you have the opportunity to reschedule. If there are restaurants you’d love to try or pristine beaches that are just calling you to come take a dip – write them down! You’ll have the best itinerary of any trip if you get started now. 

6. DO stop dating in person, for now. 

For those who are single, self-quarantining can be a lonely experience. While utilizing apps like Tinder, Bumble, and Plenty of Fish can be great for meeting new people, perhaps instead they can be used to start meaningful conversations to take place in person at a later date. The internet seems to be filled with courtship revival memes, so take the time to get to know someone in the coming months, even if it's just a new friend to talk to.  

7. DON’T get too close.  

While the COVID-19 virus has the potential to be spread by touching surfaces, it is spread more actively through particles in the air. Be a good citizen and practice social distancing by keeping more than six feet between you and others. This creates an additional layer of protection to help stop the spread of this virus. The President has issued a recommendation to stay away from groups of ten people or more, keep this in mind and connect with friends and family via digital methods instead. 

8. DO continue making payments if you are able. 

If you have mortgage payments, credit card payments, rent, and/or utility payments, it is recommended to continue making those payments if you are able. If you find yourself in a situation where you can’t make your payments, contact your creditor, bank or utility company immediately.  Companies understand that the extenuating circumstances we are experiencing during this unprecedented time are creating financial hardship for some.  Most companies are compassionate and will do what they can to work with you on alternate payment options. 

9. DON’T buy face masks. 

There is more information emerging everyday about COVID-19. We now understand that basic surgical masks do little to fight off this infection, and while there are other masks available, they are not recommended for the regular public at this time.  Instead of purchasing masks, continue to practice social distancing, washing your hands, and refraining from touching your face as the most effective method of protection.  

10. DO have compassion and empathy during these difficult times. 

Unfortunately, this global pandemic is going to temporarily cause a great deal of confusion. Taking a step back, a minute to breathe, or a moment to think can help you deal with the stress of the situation and become more productive during daily conversations. You may even garner some new viewpoints and friends as we move through this quarantine time together. 

With these ten do’s and don’ts in mind, we feel we’re prepared to weather this quarantine and process this situation together. Stay tuned to LSB’s social media to see how we’re growing during our time working remotely and remember to tag us in your posts or videos with the hashtag #WeGrowBetterTogether. Because together, is how we’ll get through this life-changing event. 

Lincoln Savings Bank. Member FDIC. 
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