E-Statement Update

A recent update to e-statements will require users to re-enroll.

We have recently upgraded our e-statement platform which will require users to re-enroll.

 

The e-statement platform is now ready for you to start the re-enrollment process.

 

Important Details:

  • We are excited to announce that we have recently upgraded our e-statement platform to support electronic statements for loans including commercial, consumer, mortgage, and HELOCs!
  • This update will also allow business customers to enroll and make changes to their statement delivery settings. 
  • Due to this recent upgrade, ALL customers who wish to receive e-statements will be required to re-enroll even if you are not a loan customer. This is due to an overall enhancement of the platform.
  • Re-enrolling in e-statements can be done starting on or after Monday, July 17th if you wish to receive them electronically. 
  • Please contact us at (800) 588-7551 if you have questions about e-statements.

If you would like to re-enroll in e-statements or change your delivery method from paper to electronic, please follow the instructions below:

  • Click the "eSign Document" text to get your enrollment code. 

  • Enter the provided code into the "eSign Confirmation Code" box

  • Click "I agree"

  • Click the "Electronic" or "Paper" bubbles for which delivery method you prefer

  • Press "Next"

  • Click "Enroll"

You should now be enrolled! 

 

  • To view your statements, click on "View Statements" under the account you would like to see

  • If you have any questions, give us a call at (800) 588-7551