Roadside Dispatch® gives cardholders protection when they are on the road. This is
a pay-per-use roadside assistance program. Cardholders are able to take advantage of
pre-negotiated rates for common service issues (e.g. locksmith or tow service).
How the benefit works:
• Cardholder calls 1-800-847-2869 for roadside assistance
• Roadside Dispatcher will inquire as to the cardholder’s location, the nature of the problem and will remain on the
phone while arranging a dispatch to a reliable tow operator or locksmith
• Cardholder pays a set pre-negotiated fee per standard service call
Note: Customers must pay service provider for mileage over five miles. A secondary unit being towed behind is not included but can be accommodated for an additional fee. Standard Winching applies within 100 feet of paved or county maintained road only. Additional fees may
apply for winching services under certain circumstances.
Additional Terms: Service providers supplying emergency roadside assistance and towing are independent contractors and are solely liable for their services. Neither Visa nor Lincoln Savings Bank shall have any responsibility or liability in connection with the rendering of the service.
Emergency roadside assistance and towing may not be available in areas not regularly traveled, nor in other “off road” areas not accessible by ordinary towing vehicles. Weather conditions, time of day, and availability of service may affect assistance responses. Expectations for dispatch are set with the customer on every call, and an expected estimated time of arrival is provided to the customer regardless of their location; however, neither Visa nor Lincoln Savings Bank provides any assurances as to the ability of the Service Provider to meet such estimates. You are responsible for any roadside assistance or towing charges incurred by facilities responding to your request even if you are not with your vehicle or your vehicle is
gone upon their arrival. Services provided by United States Auto Club, Motoring Division, Inc. Current fee for a standard service call is $69.95. Service call fees are subject to change at any time; however, callers will be notified prior to any service dispatch. This program may be discontinued at any time without prior notice. Program void where prohibited.